Privacy Policy

Last updated: 26 September 2026

JFConvo respects your privacy. This policy explains, in simple terms, how information may be handled when you contact, book or participate in a JFConvo session.

1. Information you provide

JFConvo may receive information that you provide when contacting or booking a session, such as your name, email address, contact details, booking information and information you choose to share in communications.

2. Booking and payment services

JFConvo uses third-party services to manage bookings and payments.

When you use those services, information may also be processed by the relevant provider under its own privacy policy.

JFConvo does not need to receive or store your complete payment-card details when payment is processed by a third-party payment provider.

3. Communication services

Depending on how you choose to contact JFConvo, communications may take place through services such as WhatsApp, Telegram, Instagram, LINE or WeChat.

Those services process information according to their own privacy policies.

4. How information is used

Information may be used to:

• arrange and manage sessions;
• communicate with you;
• provide the JFConvo service;
• manage lesson packages and scheduling;
• respond to questions or support requests;
• maintain appropriate business records; and
• comply with applicable legal obligations.

5. Sharing information

JFConvo does not sell your personal information.

Information may be shared with service providers only where reasonably necessary to operate the service, process bookings or payments, communicate with you, or comply with legal requirements.

6. Session recordings

JFConvo does not record sessions without mutual agreement.

If a recording is agreed upon for a particular purpose, how that recording will be used should be made clear to the participants.

7. Data retention

Information is kept only for as long as reasonably necessary for the purpose for which it was collected, including legitimate business, accounting or legal requirements.

8. Your choices

You may contact JFConvo if you have a reasonable request concerning personal information you have provided, subject to applicable legal requirements and legitimate record-keeping obligations.

9. External services

Links on the JFConvo website may take you to third-party services. Their privacy practices are governed by their own policies.

10. Contact

Questions about this Privacy Policy can be directed to JFConvo through the contact methods provided on the JFConvo website.